Terms of Service
Effective from July 17, 2026
These Terms govern the relationship between Fishchuk Alexander Alekseevich, self-employed (Taxpayer ID 344209329260) (the "Operator") and individuals (the "User") using the SUTRA platform at sutra.center and related subdomains.
1. Subject
1.1. Operator provides access to computational and analytical astrology tools: natal chart calculators, Vedic & Western astrology, Human Design, numerology, tarot, PDF reports, saved charts.
1.2. Plans SIMPLE (free), PRO ×5 (5,000 RUB/mo or 50,000 RUB/yr, up to 5 full reports/mo), PRO ×40 (20,000 RUB/mo or 200,000 RUB/yr, up to 40 full reports/mo), one-time PDF reports of three tiers ("Basic" 1,500 RUB, "Full" 4,900 RUB, "Maximum" 9,900 RUB) and the "Maximum + personal session" package (18,000 RUB) are listed at /pricing. Operator may change prices with 30-day notice.
1.3. Any action on the platform (registration, calculation, payment) constitutes acceptance of these Terms.
2. Account
2.1. Registration requires email and password. Other data is optional.
2.2. User must provide accurate data, keep credentials secure, notify of compromise.
2.3. One User — one account. Duplicate accounts to bypass plan limits are prohibited.
3. Pricing & Payment
3.1. Prices are shown in RUB inclusive of applicable taxes.
3.2. Payment: bank cards (MIR, Visa, MasterCard) via Robokassa.
3.3. PRO ×5 / PRO ×40 renews automatically; renewal can be cancelled by request to support@sutra.center, access retained until end of paid period.
3.4. Unused remainder of a cancelled subscription period is non-refundable (unless consumer protection law provides otherwise).
3.5. Payments are processed via the User's RUB balance (wallet): a Robokassa payment tops up the balance (single top-up from 100 to 100,000 RUB); subscriptions and one-time PDF reports are purchased by debiting the balance.
3.6. The balance is not electronic money, a deposit or a payment instrument; no interest accrues; it is used solely to pay for platform services.
3.7. Unused balance is refundable upon request to support@sutra.center (subject "Balance refund") to the source account within 10 business days.
3.8. One-time PDF reports are purchased from the balance: "Basic" 1,500 RUB, "Full" 4,900 RUB, "Maximum" 9,900 RUB; "Maximum + 60-min personal session" package — 18,000 RUB. The service is deemed consumed once the report is generated.
3.9. Balance funds have no expiry while the User account remains active (sec. 9).
4. Refunds
4.1. Per Russian Consumer Protection Law Art. 26.1, User may claim a refund within 14 days if the service has not been consumed (no PDF generated, no API calls).
4.2. Refund request: email support@sutra.center with subject "Refund" and payment ID. Processed within 10 business days.
4.3. If Operator cannot provide the service due to its fault, full refund with no conditions.
5. Rights & Obligations
5.1. User rights: full use per plan, data export, account deletion.
5.2. User obligations: no illegal use, no unauthorized access attempts, no resale unless PRO ×40 plan with white-label.
5.3. API rate limits per plan; exceeding results in restriction until next period.
6. Operator's Obligations
6.1. Right to schedule maintenance (up to 4h/month without notice), update features, suspend accounts for violations.
6.2. Obligation: take reasonable measures to maintain platform availability, give 24h notice for planned work, protect personal data per /privacy.
7. Limitation of Liability
7.1. Platform content is informational and does not constitute medical, legal, financial, or investment advice.
7.2. Operator is not liable for User decisions based on computations or for direct/indirect damages arising from such decisions.
7.3. Maximum aggregate liability is limited to fees paid in the current billing period.
7.4. Operator is not liable for ISP failures, third-party acts, or force majeure.
8. Intellectual Property
8.1. All software, interpretations, design, and documentation are owned by Operator or respective rightsholders.
8.2. User receives a non-exclusive, limited license for personal use of computed results.
8.3. Commercial use (resale, media publication) requires PRO ×40 plan and written consent.
8.4. Swiss Ephemeris is used under AGPL v3; NASA JPL DE441 is public domain.
9. Termination
9.1. User may terminate anytime by deleting the account via /cabinet/settings.
9.2. Operator may terminate with 7-day notice for material breach.
9.3. Upon termination, User data is deleted within 30 days except where law requires retention.
10. Governing Law & Disputes
10.1. These Terms are governed by the laws of the Russian Federation.
10.2. Disputes are first addressed via negotiation; if unresolved — courts at Operator's registered address (Moscow).
10.3. Russian consumer protection law applies to individual Users.
11. Contact
Operator: Alexander A. Fishchuk, self-employed (Russian Federation)
Tax ID (INN): 344209329260 (Professional Income Tax regime)
Email: support@sutra.center
Correspondence: Moscow, Russian Federation (upon request)